Some Pesach Hotels Cancelled…..Some Won’t Let The Guests Leave

The following email was sent to all the guests at the “Passover Paradise” in Mexico:

Dear Guests we are amidst an intense legal battle with the Royaton Riviera over lost monies, poor service and overall dissatisfaction. Please see the attached letters addressed to the Royalton.

We will be reaching out to guests all week and will keep you updated as more information becomes available.

Once again our sincerest apologies and as our lawyers are now recommending that US citizens not travel to Mexico any longer due to current heighten tensions, we will keep you updated as more information becomes available.

All the best,

Shmuel & Eli.

The following are letters from the law firm representing Passover Paradise to the hotel:


April 19, 2017

To all Passover Paradise guests,

Please be advised that at this time, this firm has been retained by Passover Paradise regarding the ongoing situation with the Royalton Hotel and the unjust actions taken by them on April 19, 2017.

We are diligently working on resolving this issue, which we believe, has been entirely created by the Royalton Hotel.

All guests of the Passover Paradise program are in a contractual relationship with Passover Paradise only, and do not owe any payments to the Royalton Hotel for rooms, dining, and event activities.

Any guest that has been forced to make unjust payments to the Royalton Hotel should immediately dispute any charges with their band and/or credit card company.

Additionally, any guest that was held against their will from leaving the resort should be aware that we are filing a class action lawsuit against Blue Diamond Corporation owner of Royalton Resorts for numerous charges included theft and unlawful imprisonment.

We will keep you updated as more information becomes available.

Very truly yours,
Tzvi Finman ESQ.
The Finman Law Firm PLLC


April 19, 2017

Mauricio Zarate
General Manger
Royalton Riviera Cancun Resort & Spa
CarreteraFederal 307 Tulum-Cancun KM332,15,
SM31, MZ03 77500 Cancun, QRoo, Mexico

To whom it may concern,

This firm has been retained by Paradise Tourist LLC d/b/a Passover Paradise in regards to your unlawful actions on April 18th and 19th 2017.

It Has come to our attention, that due to a dispute of the final bill between my client and your corporation that you have taking the actions of detaining 565 guests, as well as numerous staff of Passover Paradise, refusing to allow them to leave your property without unjustly paying imagined charges owed to you. These individuals no contractual obligation to you whatsoever.

Your actions constitute the intentional tort of false imprisonment and intentional infliction of emotional distress to all guests and staff that have been wrongfully detained. If you do not immediately release all guests and members of Passover Paradise staff we will be forced to bring a class action lawsuit against you and your parent Corporation Resorts imediately in the federal court system of the United States. In addition, we will be bringing an action for claims breach of contract, unjust enrichment for unjustly charging guests of my client, and the intentional torts of interference of contract defamation.

I hereby demand the immediate release of all staff and guests of Passover Paradise and the refunding of any and all charges unjustly levied against guests of Passover. If these actions are taken immediately Passover Paradise will negotiate with you in earnest to resolve any disputes, as they have intended to do during the entire course of your business relationship with them.

Very truly yours,
Tzvi Finman ESQ.
The Finman Law Firm PLLC

1 reply
  1. Joe Levin
    Joe Levin says:

    יהודים שהשתתפו בנופש פסח במלון רויאלטון שבריביירה קנקון, קיבלו לתדהמתם הודעה מפתיעה במיוחד ביום האחרון של חג הפסח, לפיה ייאסר עליהם לצאת מגבולות המדינה בחזרה לארה”ב עקב טענות על חוב כספי של חברת הנופש.

    הנהלת המלון הודיעה לאורחים כי בשל העובדה שחברת הנופש מסרבת לכסות את העלויות, הרי שעל האורחים לשלם עשרות אלפי דולרים באם רוצים הם לשוב לביתם.

    רק לאחר שהנהלת חברת הנופש שיגרה מכתב משפטי חריף להנהלת המלון וקראה להם שלא להשתמש באורחים כבני ערובה, הואילו מנהלי המלון לאפשר להם “להשתחרר” לביתם בחזרה.

    אחת האורחות תיארה את הסיוט הגדול ואמרה כי האורחים היו בהלם כאשר ביקשו לשוב הביתה ולפתע הודיעו להם באופן רשמי כי אינם יכולים לעשות זאת. “לא ידענו מאיפה זה נפל עלינו, מיד פנינו למנהלי חברת הנופש שהתערבו במשבר”.

    “יש לנו הוכחה ששילמנו הכל על פי החוזה”, אמר נציג חברת הנופש “גן עדן של פסח”: “שילמנו את החוזה, את החשבון המלא. שילמנו 30 יום מראש. הם החזיקו את האורחים כבני ערובה”.

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