Norway’s largest bank has apologized after sending a customer a stamp with graphically anti-Semitic imagery.
The stamp featured a hook-nosed religious Jew smiling gleefully while surrounded by gold coins, with Israeli flags draped over his shoulders.
It was received by an Australian citizen living in Norway, who claimed he never even ordered that image, according to JTA.
DNB Bank said it will be removing the offensive image from its database.
In a letter sent to the pro-Israel Halelu organization, DNB’s executive vice president for communications Even Westerveld admitted the presence of such an anti-Semitic image in the first place was due to a failure in the company’s vetting system.
We have been notified about a picture of a Visa card issued by us, with a picture of a anti-Semitic drawing of a jew (sic),” the letter read.
“We looked at the case immediately, and found out that this was produced due to a system we have where clients can upload their own pictures and get them printed on their card. We have, however, strict guidelines for what kind of pictures that are allowed, and this control is manual.
“Unfortunately, our manual control have failed in this particular case, and we are deeply sorry for that. This card should never have been printed.
“We will contact the client, block the card and issue a new neutral card to the customer.
“Please note that this is not a mass produced card, and the picture has been deleted from our system.
“We are very sorry for this.”